Butler Techsense Limited (“Butler Techsense”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or use our website at www.butlertechsense.co.nz and when you contact us through the website.
1. Who we are
Butler Techsense Limited is a New Zealand business supplying environmental monitoring and industrial instrumentation solutions. The website includes information about our products and services, and a contact form for enquiries.
2. What information we collect
We may collect personal information that you provide directly to us, including:
- your name
- your email address
- the contents of your message or enquiry
- any other information you choose to provide when contacting us
The website contact page currently asks for Name, Email, and Message.
We may also collect certain technical information automatically when you use the website, such as:
- your IP address
- browser type
- device information
- pages visited
- date and time of access
- referring website information
This kind of information is typically collected through standard website hosting, server logs, security tools, or website functionality.
3. How we use your information
We may use your personal information to:
- respond to your enquiries.
- provide information about our products and services.
- communicate with you about your request.
- improve our website, services, and customer experience.
- maintain website security and prevent misuse.
- comply with legal obligations
We will only use your personal information for purposes that are lawful and connected with our business activities.
4. How we collect your information
We collect information:
- directly from you when you complete the contact form or email us
- when you call us or otherwise communicate with us
- automatically through your use of the website and related systems
5. Cookies and analytics
Our website may use cookies or similar technologies to support site functionality, security, and performance.
Cookies are small text files stored on your device that help websites operate efficiently and, in some cases, help website owners understand how visitors use a site.
Where non-essential cookies or analytics tools are used, we recommend displaying an appropriate cookie notice or consent mechanism in line with your website setup and applicable legal requirements.
6. When we disclose your information
We do not sell your personal information.
We may disclose personal information to:
- service providers who help us operate the website or business systems
- IT, website hosting, or security providers
- professional advisers such as legal, accounting, or insurance advisers
- regulators, law enforcement, courts, or government agencies where required by
- law
- another party where you have authorised the disclosure or where disclosure is
- otherwise permitted by law
We take reasonable steps to ensure that any third parties handling personal information on our behalf protect it appropriately.
7. Storage and security
We take reasonable safeguards to protect personal information from loss, unauthorised access, use, modification, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Overseas disclosure
Some of our service providers may store or process personal information outside New
Zealand.
Where personal information is disclosed overseas, we will take reasonable steps to ensure it is protected in a way that is comparable to the protections required under New Zealand privacy law.
9. How long we keep your information
We keep personal information only for as long as it is needed for the purpose for which it was collected, or as required by law.
For example, we may retain enquiry records for customer service, record-keeping, legal, or business purposes.
10. Your rights
Subject to applicable law, you may request:
- confirmation of whether we hold personal information about you.
- access to the personal information we hold about you.
- correction of your personal information if it is inaccurate.
If you would like to request access to or correction of your personal information, please contact us using the details below.
11. Third-party websites and social media
Our website includes links to third-party platforms such as Facebook, Twitter/X, and LinkedIn.
If you follow links to third-party websites or platforms, their own privacy policies and terms will apply. We are not responsible for the privacy practices of third-party websites or services.
12. Children’s privacy
Our website is intended for business and general information purposes and is not directed to children under 13. We do not knowingly collect personal information from children through the website.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by publishing an updated version on our website.
The updated version takes effect from the date it is posted, unless stated otherwise.
14. Contact us
If you have any questions about this Privacy Policy or want to request access to or correction of your personal information, please contact us:
Butler Techsense Limited
P.O. Box 56156, Dominion Road, Auckland 1021, New Zealand
Email: info@butlertechsense.co.nz
Phone: 09 265 0306